Onze klant, een multinationale fabrikant van elektra, heeft een sterke positie in de professionele (B2B) markt, maar niet in de consumentenmarkt (B2C).
WHY USP FOR YOUR JOURNEY STUDIES?
Having conducted numerous B2B and B2C customer journey studies in our core focus industries, USP Marketing Consultancy knows how to target professionals like architects, installers, painters, building contractors and end consumers around the world.
Our goal is to guide you in creating a seamless journey, which inevitably results in happier users, who are much more likely to return and spend more.
USP Marketing Consultancy has closely monitored the shift from fully offline journeys to omnichannel journeys. This experience is crucial for pinpointing opportunities addressing pain points and delights. Our projects have helped both those who serve as frontrunners in updating and optimising their journey strategies and those who struggle with converting their traditional strategies.
Some of our recent customers include:
We needed a knowledgeable and flexible partner
“Very valuable know-how on questionnaire design. I especially liked the support, availability and the flexibility of the USP team during the project”
Market knowledge makes the differences
“The very good knowledge of the market and the fact that USP delivered on time despite delays on our side made the whole project highly appreciated by me”