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Ready made reports / European Mechanical Installation Monitor / Training needs Q4 2023

Training needs Q4 2023

This report explores the training needs of installers, both digital and personal. The full report covers all important training needs & aspects and offers a comprehensive overview of business development in the installation sector across important European countries.



No. of pages


Target group

HVAC installers and plumbers, companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.)

Key research topics

Training needs


Based on 675 successful quantitative telephone interviews in native languages

Country scope

United Kingdom, Germany, France, Poland, Belgium and the Netherlands


Full report in pdf or ppt covering all 6 countries, support from a key account manager in case of questions

Publication frequency



2,650 Euro

What is this report?

This report offers a comprehensive view of the training needs among mechanical installers. Within the report, you will find insights into the installers' preferences about the type of training and topics that interest them the most. This information can aid in shaping, refining, or developing your business strategies for engaging with installers and provide the proper training offering. Furthermore, the report covers the orderbook, labor shortage and turnover developments of the installers. The research is based on quantitative telephone interviews conducted with 675 mechanical installers. These companies provide installation services The interviews were conducted across the six major European markets.

Why do you need this report?

This report will provide valuable insights into the perspectives of HVAC installers and plumbers regarding training needs in the installation sector. These insights will be especially valuable for manufacturers and wholesale targeting this group, to ensure the training offering fits the installers needs. Furthermore, understanding the training needs of installers will facilitate fact-based internal discussions without the need for custom research.

How was the research conducted?

This report is based on 675 successful quantitative telephone interviews with installers, conducted in the native language in the United Kingdom, Germany, France, Poland, Belgium and the Netherlands. The report is based on a representative sample of installers, with companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.). Most interviews are conducted with owners/ directors or purchasers of these companies. This research is conducted quarterly with reports covering different key marketing topics like media orientation, BIM, prefab, sustainability and many more.

What is included in this report?

The primary focus of this research is to provide key insights into the training needs of mechanical installers in Europe. The study offers insights into installers’ attitudes toward the training and which topics and type of training suits them the most. It highlights significant differences among the six European countries covered and provides other essential insights for each country. Additionally, the report includes a detailed view of the turnover and order book developments of the installers, along with other relevant details.

Key questions answered

In which European countries are mechanicial installers the most and least interested in training?

What is the preferred time of the year for training among  installers in Europe?

Which type of training is of the most interest among European  installers?

What topics interest  installers when it comes to training?

Table of content


Key takeaways 


Profile of the Mechanical installer 


Business development 


Training needs


Cross-country summary


United Kingdom










The Netherlands

Frequently asked questions

  1. In which country is online training most popular?

In Poland the highest percentage of installers prefer online training, although is still relative low with 11%

  1. In which country is offline training most popular?

In Belgium and the Netherlands the highest percentage of installers prefer face-to-face training (83%).

  1. What time of year is best suited for training?

The first half of the year is the preferred period for training for most countries, with autumn being
the least preferred.

  1. For what product categories are trainings most needed?

Heat pumps are the most sought-out product category for training in all countries except the United
Kingdom, where boilers and water heaters are more popular

How our amazing clients describe us

dr. Christian Heine

CEO, Rothenberger AG

The European Mechanical Installation Monitor gives us great insights and these insights support our strategic decisions.

Johan Gijsman

Group Director Marketing, Walraven Holding

We have been using the mechanical installation monitor issued by USP for many years for the planning of our strategic initiatives.

Hardy Jaeschke

Senior Manager Market Research, Market Intelligence / Vaillant Group

The USP reports help us better understand different B2B target groups, better assess their business situations and enrich our range of knowledge enormously.

Experts in charge of reports

Dirk Hoogenboom

Manager Sales & Marketing

Ralitsa Ruseva

Team Leader | Consultant

Contact us

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