![](https://www.usp-research.com/wp-content/uploads/2023/12/USP-Research-News31.png)
![](https://www.usp-research.com/wp-content/uploads/2023/12/USP-Research-News31.png)
![usp](https://www.usp-research.com/wp-content/themes/usp/public/img/bg/bg-4.png)
News I published 15 June 2023
The use of social media by installers has exploded in recent years
As media usage changes, electrical installers are not immune to these shifts. Changes in the media behavior of installers can have significant implications for the effectiveness of marketing campaigns by installation product manufacturers. The results of the European Electrical Installation Monitor indicate a dramatic shift in the use of social media by installers.
Social media is gaining importance in the installation industry
Every two years, we measure the media usage of installers using an extensive list of different media sources, categorized into four categories: digital media, personal sources, traditional media, and social media. Digital and personal sources are used by almost all European installers for professional purposes. However, traditional media sources, such as printed brochures or trade magazines, are gradually losing ground.
At the same time, the importance of social media as a professional source of information has steadily increased as more installers have started using social media for professional purposes. In the past two years, this growth has accelerated. As shown in the graph, the percentage of installers using social media professionally is now almost equal to the declining percentage of traditional media users.
But there are regional differences
Spain and the United Kingdom have the highest percentage of installers using social media. Approximately 90% of installers in these countries use social media professionally. These are also the two countries where social media is now used more frequently than traditional media, which is used by about 80% of installers. In contrast, in France, only half of the installers use social media professionally, while the use of traditional media is at a similar level as in Spain and the UK.
It is clear that there are significant differences between countries. When looking at the seven countries we continuously track, the importance of social media for electrical installers, and thus for manufacturers targeting those installers, varies greatly. Nevertheless, in every country, we see a growing percentage of installers using social media for professional purposes.
A tailored omnichannel approach is the best way to reach installers
The growing use of social media by installers means that social media channels are becoming increasingly important for manufacturers of installation products to reach these installers. However, social media encompasses a wide range of platforms to choose from. At the European level, installers primarily use Facebook, LinkedIn, and WhatsApp. However, preferences vary significantly by country.
Furthermore, manufacturers must not forget that while social media is gaining popularity, personal and digital sources still dominate among installers in all countries. Although traditional media is used less, it still plays a role in the industry. Therefore, a comprehensive omnichannel approach that combines social media, personal sources, and digital resources is the best way to effectively reach installers.
![](https://www.usp-research.com/wp-content/themes/usp/public/img/bg/house.png)
Read more about the subject
![](https://www.usp-research.com/wp-content/uploads/2024/06/pexels-pixabay-301703-300x200.jpg)
![](https://www.usp-research.com/wp-content/uploads/2024/06/pexels-pixabay-301703-300x200.jpg)
18 July 2024 I Dirk Hoogenboom
Willingness to invest of European consumers in sustainability improvements of their houses lower in 2024 than in 2023
![](https://www.usp-research.com/wp-content/uploads/2024/02/4-700x350-1-300x200.jpg)
![](https://www.usp-research.com/wp-content/uploads/2024/02/4-700x350-1-300x200.jpg)
02 July 2024 I Dirk Hoogenboom
BIM adoption among European HVAC installers remains low
![European Electrical Installation Monitor: Market Research Report](https://www.usp-research.com/wp-content/uploads/2024/02/pexels-kindel-media-9875418-300x200.jpg)
![European Electrical Installation Monitor: Market Research Report](https://www.usp-research.com/wp-content/uploads/2024/02/pexels-kindel-media-9875418-300x200.jpg)
06 June 2024 I Maja Markovic
Sustainability in the electrical installation sector; slow but steady growth
![](https://www.usp-research.com/wp-content/uploads/2024/06/scott-blake-x-ghf9LjrVg-unsplash-300x200.jpg)
![](https://www.usp-research.com/wp-content/uploads/2024/06/scott-blake-x-ghf9LjrVg-unsplash-300x200.jpg)
06 June 2024 I Dirk Hoogenboom
Trends in construction material usage
![](https://www.usp-research.com/wp-content/themes/usp/public/img/bg/house.png)
Fresh Insights Await
Our latest reports
Delve into the newest findings across various market segments, crafted for a cutting-edge overview. Explore our latest reports, brimming with up-to-date data, trend analyses, and in-depth examinations, all tailored to provide you with a comprehensive understanding of the current market dynamics.
Construction
Home Improvement
Installation
Construction
Trends in material usage Q1 2024
2024 102 pages
Explore the evolving trends in material usage among European architects in Q1 2024. Delve into the factors driving material preferences and the impact on construction aesthetics and sustainability.
1,850 Euro
Construction
Media orientation H2 2021
2024 161 pages
Explore the media engagement patterns of contractors to optimize your marketing strategies. Dive into a pool of insights that unveils how contractors interact with different media channels.
6,300 Euro
Construction
European Green Deal Q4 2021
2024 88 pages
Explore the impact and reception of the European Green Deal among architects. Understand how the initiative is influencing architectural practices and sustainability measures.
1,850 Euro
Construction
BIM Q4 2023
2024 246 pages
Key insights regarding the BIM usage and behaviour of European architects, and our latest future building volumes prognoses
1,850 Euro
Construction
Purchase Channels H2 2023
2024 123
Explore the buying and ordering behaviour among contractors in H1 2023. Uncover the key channels used, share-of-wallet and much more.
6,300 Euro
Construction
Behavioural segmentation and media usage report 2023
2023 75 pages
This report provides a comprehensive overview of purchase behaviour, products, and media usage, specifically focusing on European handymen. It delves into how handymen use media, and for what purposes, and examines their habits and preferences in terms of purchasing behaviour.
8,400 Euro
Home Improvement
DIY versus DIFM Q4 2021
2024 113 pages
This report is a must-have if you’re in the home improvement industry. It provides a wealth of information on the behaviour of DIY and DIFM consumers, their motivations, and the factors that influence their purchasing decisions.
3,150 Euro
Home Improvement
DIY or DIFM Q4 2023
2024 70
Explore the prevailing trends between DIY and DIFM in Q4 2023. Understand consumer preferences and the factors influencing their choice between DIY and DIFM.
3,150 Euro
Home Improvement
Branding Q3 2023
2023 93 pages
This report offers an extensive overview of the home improvement industry, with a focus on branding and the most popular brands within different categories. Within this report, you will gain insights into how customers perceive home improvement brands and what motivates them to buy certain products.
3,150 Euro
Home Improvement
Purchase channels Q2 2023
2023 114 pages
The European Home Improvement Monitor offers valuable insights on purchase channels in the European home improvement industry, examining the evolving preferences and behaviors of consumers across traditional retail and emerging online platforms.
3,150 Euros
Home Improvement
Purchase Channels Q2 2022
2022 124 pages
Uncover the prevalent purchase channels in the home improvement sector during Q2 2022. Delve into consumer preferences and the factors influencing their purchasing decisions.
3,150 Euro
Home Improvement
Do-it-yourself or do-it-for-me Q4 2022
2022 93 pages
Explore the prevailing trends between DIY and DIFM in Q4 2022. Understand consumer preferences and the factors influencing their choice between DIY and DIFM.
3,150 Euro
Installation
Smart & Connected Products Q2 2024
2024 120 pages
This report provides a comprehensive view of the attitudes of installers toward smart building solutions, specifically among electrical installers and their clients. In the report, you will find insights into the installers' experiences with installing smart products and the willingness of end users to invest in such solutions, as well as their motivations and pain points.
3,150 Euro
Installation
Sustainability Q1 2024
2024 81 pages
Delve into sustainability trends in the home improvement sector in Q1 2024. Discover consumer preferences and the shift towards eco-friendly home improvement solutions.
3,150 Euro
Installation
BIM Q1 2024
2024 84 pages
The European Mechanical Installation Monitor report provides a detailed analysis of the plumbing and HVAC industry. This report specifically focuses on BIM adaptation in the industry.
2,650 Euro
Installation
Sustainability Q1 2024
2024 99 pages
The European Electrical Installation Monitor report provides a detailed analysis of the sustainable solutions in the installation industry. This report specifically focuses on sustainability aspects in the industry.
3,150 Euro
Installation
Challenges toward sustainable future Q4 2021
2024 111 pages
2,650 Euro
Installation
Purchase channels Q4 2021
2024 106 pages
Delve into the training needs within the electrical installation sector. Understand the areas requiring skill development to meet the evolving demands of the industry.
3,150 Euro