Ready made reports / European Mechanical Installation Monitor / Services in the installation market Q2 2025
Services in the installation market Q2 2025
This report explores the type of support installers anticipate from manufacturers and to what degree. Alongside a thorough examination of installation services, the report presents a comprehensive overview of business development in the installation sector across important European countries. To preview a sample of this report, click here
year
2025
No. of pages
120
Target group
HVAC installers and plumbers, companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.)
Key research topics
Services in the installation sector
Methodology
Based on 650 successful quantitative telephone interviews in native languages
Country scope
United Kingdom, Germany, France, Poland, Belgium and the Netherlands
Deliverables
Full report in pdf or ppt covering all 6 countries, support from a key account manager in case of questions
Publication frequency
Quarterly
Price
2,800 Euro
What is this report?
This report provides a comprehensive view of the state of services in the installation sector that installers offer to their customers or require from manufacturers. Within the report, you will find which services the installers need the most from manufacturers and their perspective on services that can enhance business performance and revenue.
Additionally, the report provides information on the revenue split among different services that installers offer whether they tend to offer maintenance contracts and to which type of companies. The research is based on quantitative telephone interviews conducted with 650 HVAC installers and plumbers – companies that provide HVAC installation services while also engaging in other activities, such as electrical installation, among others. These interviews were conducted across the six major European markets. To preview a sample of this report, click here
Where can I see how this report looks like?
To make your purchase decision easier, we’ve prepared a sample of the report for you — to preview it, click here.
Additionally, you can contact us for a free demonstration where we will answer all your questions and help you select the most suitable report for your business. To contact us, click here.
Why do you need this report?
This report will provide valuable insights into the perspectives of HVAC installers and plumbers regarding services in the installation sector. These insights will be especially valuable for manufacturers targeting this group, as the information in the report can either validate current business strategies or lay the foundations for new ones. Furthermore, understanding the services that installers offer to their customers and the needs they have from manufacturers will facilitate fact-based internal discussions without the need for custom research.
How was the research conducted?
This report is based on 650 successful quantitative telephone interviews with installers, conducted in the native language in the United Kingdom, Germany, France, Poland, Belgium and the Netherlands. The report is based on a representative sample of installers, with companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.). Most interviews are conducted with owners/ directors or purchasers of these companies. This research is conducted quarterly with reports covering different key marketing topics like media orientation, BIM, prefab, sustainability and many more.
What is included in this report?
The primary focus of this research is to provide key insights into the services offered by HVAC installers and plumbers and those offered by manufacturers. The study also offers insights into the revenue split among installers, the types of services that most effectively boost their revenue, and whether they tend to offer maintenance contracts and to what extent.
It examines the most sought-after services that installers require from manufacturers and their interest in services that enhance revenue and business. Additionally, it highlights key differences among the six European countries covered and provides other essential insights for each country. The report includes a detailed view of the turnover and order book developments of the installers, along with background information on their company size and other relevant details.
Key questions answered
What services bring the most revenue to HVAC installers and plumbers in Europe?
How important are the services that manufacturers offer to installers that can boost their revenue?
What are the services offered by manufacturers that HVAC installers and plumbers need the most?
Is being on a direct hotline with the manufacturer important to HVAC installers and plumbers?
Do HVAC installers and plumbers offer maintenance contracts, and how widely are they spread?
Table of content
1.
Key takeaways
2.
Profile of the Mechanical installer
3.
Business development
4.
Services in the installation market
5.
Cross-country summary
6.
United Kingdom
7.
Germany
8.
France
9.
Poland
10.
Belgium
11.
The Netherlands
Frequently asked questions
-
How does the revenue split look for European HVAC installers and plumbers, and from which type of services do they earn the most?
The share of product installations in installers’ turnover declined from 58% in 2023 to an average of 50% in 2025. The biggest shift toward more services is seen in Germany, France, and Poland.
-
Which services are of most interest to HVAC installers and plumbers when it comes to manufacturer services?
Generally top three services can be outlined as being the most appealing ones for the installers: engineering support, commissioning service and in-person installation trainings.
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What is the state of maintenance contracts among HVAC installers and plumbers in Germany?
2025 shows a significant increase in the share of German installers offering planned maintenance contracts. More than 50% of such contracts are offered for both a specific product and the whole system
-
What is the status of HVAC installers' turnover books in Q2 2025?
In terms of order book development, Belgian and Polish installers reported a slight decline, while the rest saw their order books grow moderately (UK & France) or strongly (Germany & the Netherlands).
What our clients say about us
dr. Christian Heine
CEO, Rothenberger AG
The European Mechanical Installation Monitor gives us great insights and these insights support our strategic decisions.
Johan Gijsman
Group Director Marketing, Walraven Holding
We have been using the mechanical installation monitor issued by USP for many years for the planning of our strategic initiatives.
Experts in charge of reports
Maja Marković
Team Leader | Consultant
Dirk Hoogenboom
Head of New Business Development & Sales
Contact us
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