Services in the Installation Market: What Installers Want, What Manufacturers Deliver

Services are becoming a game-changer in the installation industry. From digital tools to aftersales support, installers rely on much more than just products — but are manufacturers and wholesalers truly meeting their needs?

In this webinar, consultant Dirk Hoogenboom explores the latest findings from the European Electrical Installation Monitor and the European Mechanical Installation Monitor, revealing what installers really value, where expectations fall short, and how service innovation can make all the difference.

What you’ll learn:

• The biggest gaps between what installers expect and what’s offered
• The most valued services — from express delivery to digital support
• How preferences differ across European markets
• Where opportunities lie for manufacturers to build stronger partnerships