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Challenges toward sustainable future Q4 2021

Challenges toward sustainable future Q4 2021

The European Mechanical Installation Monitor report provides a detailed analysis of the plumbing and HVAC industry. This report specifically focuses on sustainability aspects in the industry.



No. of pages


Target group

HVAC installers and plumbers, companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.)

Key research topics

Challenges toward sustainable future in the HVAC installation sector


Based on 700 successful quantitative telephone interviews in native languages

Country scope

United Kingdom, Germany, France, Poland, Belgium and the Netherlands


Full report in pdf or ppt covering all 6 countries, support from a key account manager in case of questions

Publication frequency



2,650 Euro

What is this report?

This report provides a comprehensive view of the attitudes of installers toward sustainability, specifically focusing on HVAC installers and plumbers and their clients. Within the report, you will find insights on the level of interest among clients in sustainable installations, the awareness of installer companies regarding their CO2 emissions, and the actions they are willing to take to become more sustainable. Additionally, the report provides information about the European countries where sustainability is most and least emphasized among HVAC installers and plumbers, as well as the willingness of their customers to invest in sustainable solutions. The research is based on quantitative telephone interviews conducted with 700 HVAC installers and plumbers – companies that provide HVAC installation services while also engaging in other activities, such as electrical installation, among others. These interviews were conducted across the six major European markets.

Why do you need this report?

This report will provide valuable insights into the perspectives of HVAC installers and plumbers regarding the state of sustainability within the sector. These insights will be especially valuable for manufacturers targeting this group, as the information in the report can either validate current business strategies or lay the foundations for new ones. Furthermore, understanding the attitudes of HVAC installers and plumbers towards sustainability within projects will facilitate fact-based internal discussions without the need for custom research.

How was the research conducted?

This report is based on 700 successful quantitative telephone interviews with installers, conducted in the native language in the United Kingdom, Germany, France, Poland, Belgium

and the Netherlands. The report is based on a representative sample of installers, with companies that provide HVAC installation services, but they may also do other activities in addition (Electrical installation etc.). Most interviews are conducted with owners/ directors or purchasers of these companies. This research is conducted quarterly with reports covering different key marketing topics like media orientation, BIM, prefab, sustainability and many more.

What is included in this report?

The primary focus of this research is to provide key insights into the state of sustainability in the HVAC installation sector. The study also offers insights into the products that are mostly used within HVAC projects when sustainability is taken into account. It examines how aware installers are of their impact on sustainability and the actions they take as businesses to promote more sustainable solutions. Additionally, it highlights key differences among the six European countries covered and provides other essential insights for each country. The report includes a detailed view of the turnover and order book developments of the installers, along with background information on their company size and other relevant details.

Key questions answered

What actions do HVAC installers and plumbers in Europe take to become more sustainable?
How interested are the installers’ clients in sustainable installation projects?

Are installation companies aware of their impact on sustainability and their CO2 emissions?
What are the most popular products when sustainability is taken into account in installation projects?
What benefits do the installers see in sustainable solutions, and what benefits do their clients see?
What is the attitude toward smart building solutions concerning sustainability?
Which stakeholders are considered to be more influential in the promotion of sustainability?

Table of content

  1. Key takeaways 
  2. Profile of the Mechanical installer 
  3. Business development  
  4. Challenges towards a sustainable future
    1. Cross-country summary 
    2. United Kingdom 
    3. Germany
    4. France
    5. Poland
    6. Belgium
    7. The Netherlands

Frequently asked questions

  1. What is the approximate share of projects where sustainability is taken into account, according to European HVAC installers?

The share of sustainable projects, in general, does not differ significantly from the share of residential sustainable projects. Dutch and Polish installers have the highest share of projects where sustainability is taken into account, whereas in the UK, that share is the lowest.

  1. To what extent do European HVAC installers' customers ask for sustainable installation solutions?

French business clients are less inclined to ask for sustainable installation solutions, but French end consumers are the most likely to inquire, with 91%. In Belgium, there is the highest interest in sustainable installation among professional clients, at 90%.

  1. Which installation products are mainly being used in HVAC installation projects when sustainable solutions are requested?

Heat pumps are the most commonly used products in every country, with air-source heat pumps being installed most frequently.

  1. Are HVAC installer companies in Europe aware of their CO2 emissions?

There are significant differences between countries in installers’ awareness of their CO2 emissions. Polish and Dutch installers are the most aware of their CO2 emissions, while French installers are the least aware.

  1. What are HVAC installer companies in Europe doing to become more sustainable?

The Netherlands and Poland are leading the way in promoting sustainable solutions to their clients. Dutch installers are ahead of their peers when it comes to taking action to reduce their CO2 emissions.

How our amazing clients describe us

dr. Christian Heine

CEO, Rothenberger AG

The European Mechanical Installation Monitor gives us great insights and these insights support our strategic decisions.

Johan Gijsman

Group Director Marketing, Walraven Holding

We have been using the mechanical installation monitor issued by USP for many years for the planning of our strategic initiatives.

Experts in charge of reports

Dirk Hoogenboom

Manager Sales & Marketing

Ralitsa Ruseva

Team Leader | Consultant

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