{"id":3717,"date":"2023-12-13T07:53:32","date_gmt":"2023-12-13T07:53:32","guid":{"rendered":"https:\/\/www.usp-research.com\/research\/customer-journey\/"},"modified":"2026-08-13T13:50:35","modified_gmt":"2026-08-13T13:50:35","slug":"klantreis","status":"publish","type":"research","link":"https:\/\/www.usp-research.com\/nl\/research\/klantreis\/","title":{"rendered":"Onderzoek naar het klanttraject"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Een van de meest gevraagde marktonderzoeken die USP uitvoert, zijn onderzoeken naar het klanttraject. Inzicht in het traject dat uw klanten afleggen \u2013 van ori\u00ebntatie en inspiratie tot dienstverlening en klantenbinding \u2013 is van cruciaal belang om de effectiviteit van uw verkoop- en marketinginspanningen te vergroten. Met meer dan drie decennia ervaring in het uitvoeren van onderzoeken naar het klanttraject in de bouw-, installatie- en woningverbeteringssector kunnen wij u de inzichten en het advies bieden die u nodig hebt.    <\/p>\n","protected":false},"featured_media":6338,"parent":0,"menu_order":0,"template":"","class_list":["post-3717","research","type-research","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Onderzoek je klanttraject | USP<\/title>\n<meta name=\"description\" content=\"Krijg inzicht in het aankooptraject van uw klanten in de bouw- en woningverbeteringssector dankzij het onderzoek van USP. 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