Smart Products

In the current market dynamics and the increased attention towards a transition to a more sustainable future, European HVAC installers are in high demand. Their order books were already very high, even before the war in Ukraine amplified this. As they are still suffering from a high labour shortage, the installers are relying more on the manufacturers to support them

One of the key outcomes of our latest European mechanical installation monitor Q3 2022 report on services is that installers are increasingly more interested in all services manufacturers offer. Across most countries covered by this report, spare part services and tools/apps for checking product availability are in the top of the services installers want to receive from manufacturers.

The full report investigates the interest and rating, per country, of installers for a wide variety of services like BIM support, spare parts services, leasing of tools, real-time installation support and much more. Besides the services they expect from you, we also investigated what services they offer to their own customers.

In short, this report will provide key insights on the increasingly more important services they require and offer. For a better overview of the content of the report, please feel free to contact me directly or take a look at the report impression.